Our work office vpn has an issue with macs and spectrum routers. Your router’s firmware may also ask you to set up security questions and answers, another handy way to prove your identity. I’ve left their house for the night, but I do have a model number. But when navigating to 1.1 now, the basic info page shows up, whereas we got to the login page using 0.1 before. If I go to 192.168.1.1, I get a read only page that lists basic info about my router; there is no way for me to interact with it in order to change any settings. You normally should be able to access the user router settings and make any of the customizations to match your preferences. I suggest you do not wait for a firmware update - may be a very long wait. Hey everyone. It looks generic but was manufactured by Ubee. I can get season 1, episodes #1,2,3,&4 and no more? Have seen an increase in number of reports of other users having similar issues that might be related to a recent firmware update. Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. I doubt anyone can even try to help without knowing the router model. Has anyone seen this? Whatever the reason, this guide will show you the Charter Spectrum router login process, including your router's login IP address, the default router username and password, and more. Greetings Frustrated - the answer on this one is that sometimes Spectrum tech support can push out a specific firmware update that will resolve the issue. Please let us know if you are able to get the issue successfully resolved with Spectrum technical support. The gateway or router address is often the second address in the subnet. If you want to get involved, click one of these buttons! Ask the tech support reddit, and try to help others with their problems as well. Do you have problems? Technicolor and Hitron also make these for Spectrum. Kindly let us now if either option resolves the issue for you. On this new modem and router, I do not. My parents have a spectrum wave 2 router as part of their internet. You log into your router's firmware through a browser. My parents have a spectrum wave 2 router as part of their internet. When trying to log into the web GUI, the only thing that shows up is a page that says basic router info, and lists the hardware info of the router, but there’s no navigation or settings. Fastest Spectrum rac2v1k Router Open Port Instructions. what is EALY? We recommend the best router for your cable internet plan per category: budget (small area), quality (medium - … Having them replace the modem will do nothing for this issue because mine was brand new and just installed 2 days ago. Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. Hey everyone. Would encourage you to contact Spectrum technical support, ask if there is a firmware update to resolve the access issue and if not - get the router switched out. Never got a resolution from spectrum, I just ditched the router and got something else, worked perfectly. Please post as much information as you can about your HW. Sign up for an optimized, high-performance Spectrum WiFi router, covered by 24X7 tech support If you already own a compatible router you can connect it, but top speeds and security aren’t guaranteed That will provide you with a few more options in terms of configuration. Frustrated10, huh! The first thing that you need to do is get a Spectrum compatible router. We value your opinion and want this Community to be the best experience possible, so we need your feedback! Thanks and enjoy, John. Regret ever switching the old modem for this new router, New comments cannot be posted and votes cannot be cast, More posts from the techsupport community, Stumped on a Tech problem? This may be an easier way to access router info like your IP address. If so please tell us. How do you EALY access the web GUI? One address is for the Ethernet interface. There is only one network you can connect to that puts out both the 5 GHz and 2.4 GHz signal, and the only network changes you can make are through the Spectrum app/website. A Spectrum rac2v1k router protects your home network by blocking unwanted incoming internet connections and acting as a basic firewall. The newness/ install 2 days ago is unrelated as to whether a firmware fix can resolve the issue or if swapping out the router might resolve the problem. 2.1 Sign-In 1. When trying to log into the web GUI, the only thing that shows up is a page that says basic router info, and lists the hardware info of the router, but there’s no navigation or settings. Your account at your fingertips. Reasonable path to resolving your concerns is to ask Spectrum to a) push known firmware update to resolve issue for your exact model of router or b) replace model of router so you can access the settings and customize them based on your preferences on the new device. And regarding the last point, we have tried on the same computer that accessed and made the initial IP change. Navigating through Cisco IOS® Software can be confusing and intimidating for someone new to Cisco routers. I just got setup with a brand new modem and router with the 1gig service. To resolve it - would encourage you to contact Spectrum tech support and have them replace it. Maybe not for all modems because my old modem I had access to make config changes. Hi, thank you for your reply. Any browser … In general you should be able to access the device and configure the user customizable settings based on your preferences. Default login, username, password, and ip address for your Spectrum cable modem and router. I can see why people are getting frustrated because this seems to have been going on a while now and multiple people are complaining about it so I would think the Spectrum techs would already be familiar with it as it appears to be by design. No help from Spectrum as they just assume I have typed in the address wrong. The frustration is understandable when something is not working quite as expected, especially on a new install. California Consumer Do Not Sell My Personal Information. Hello SDW - sorry to hear you are having access issues with the router. It looks like you're new here. In the Tether app, go to the Tools section, and then choose Internet Connection to see the details. Buying a new router. 2 Sign-In Your WiFi Router Web GUI The WiFi Router contains an intuitive graphical user interface (GUI) based on web, which lets administrator easily configure its features through a web browser. How can I get episodes of Snowpiercer? Be sure to check out the Discord server, too! To keep your frustration to a minimum. We have previously fixed the issue by changing it to 1.1. Netgear 0.1 worked the other day, but we changed it to 1.1. Spectrum is doing away with the combined modem/routers and only giving out the modem and separate Wave 2 routers now. Limited info on this issue indicates a factory default of the router does not restore access to the user management settings. Connect Your Home with Spectrum WiFi To get in-home WiFi, connect a wireless router to your free Spectrum Internet ® modem. You’ll then have to apply the settings and log back into your router. I have the same issue. I too CANNOT access the router's home page for anything more than the basic info that the other person previously went into detail about. consider getting the router replaced instead of waiting for future firmware up date that will also likely resolve issue. Enjoy, John. The Spectrum router IP address is: http://192.168.0.1. You stated no symptoms. Maybe not for all modems because my old modem I had access to make config changes. I gave my modem (E31U2V1) back and purchased an ARRIS SB8200. Sometimes you need to open a port in your router in order to get a good connection for a game or to use a specific device on your network. There are many reasons you might need to log into your Charter Spectrum router; for example, you may need to perform initial setup or secure your wireless network.